Cancel your order

Your right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The 14 days start on the day you, or someone you name who is not the carrier, receive the goods. If you ordered several items that arrive separately, they start when the last one arrives.

To cancel, tell Wexfur clearly, for example by letter or email. You can use the model withdrawal form below, but you do not have to.

You meet the deadline if you send your message before the 14 days are up.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

  • To: Wexfur, care@wexfur.com
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
  • Ordered on (*)/received on (*),
  • Name of consumer(s),
  • Address of consumer(s),
  • Signature of consumer(s) (only if this form is notified on paper),
  • Date
  • (*) Delete as appropriate.

Download the form

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